Technical Assistance

Technical Assistance

PRODUCT SELECTION
Since your first telephone call to us,our technical support staff will guide
you step by step in selecting the most suitable products according to your
real technical requirements.
They will supply you with all required technical literature and will provide you
with timely responses and quotes according to yours needs .

Finally the area manager will be glad to visit you to discuss yours requirements
and monitor your level of satisfaction

PRODUCT EVALUATION REPORT

Thanks to Swagelok analytical laboratories, we are able to carry out detailed evaluations
on a product whose application does not meet with the expected requirements.
All Swagelok products are covered by a lifetime warranty (Swagelok lifetime warranty)
that covers any defect in manufacturing or material.
By means of detailed evaluation reports, which include physical-chemical analysis
of the material, Swagelok technical analysts are able to establish and detect possible
improper use in product application.
Knowing this will help you to significantly reduce cost and time due to stops ,
replacements and repairs;